Wednesday, April 22, 2009

The 10,000 ft View

So,,,,,what sets us apart from the “other” guys? What make us so special? Let’s explore shall we?

Ok, now for the 10,000 foot view: Well, for the “average” client there first is a need. Every business (big or small) has some pain points, needs, goals, etc etc…but where do we come in?

Usually, there are technology related issues that need to be addressed/resolved. These can be anything from slow workstations, unreliable emails issues, network problems, backup failures, SPAM complaints or whatever. Sometimes, there are bigger problems such as server failures, virus and trojan infections, connectivity failures leading to downtime and lost revenues. And even other times there can be huge problems like outages and disaster recovery failures leading to extended downtime, failure to meet payroll and the inability to serve customers. The bottom line, there’s usually a problem that needs to be resolved immediately.

That’s where we come in. From a technology perspective, my team can resolve just about any technical problems you may have. Servers, networks, workstations, printers, telecom, security cameras, whatever…end of the road? Not so fast.

The goal is (and always will be) to move you from a reactive state to a proactive state. That’s what managed services is all about. And of course, these days my biggest competitors are trying to commoditize managed services (and have been for a couple of years now) but will fail miserably for a number of reasons….more on that in a future post.

So what about business consulting? Businesses today need to become more efficient at what they do (operationally speaking), increase their visibility (to potential customers), generate additional revenue (sales) and, do it quicker with fewer resources.

Well, as a CIO for hire (sounds better than a consultant wouldn’t you agree?) with a solid background in accounting and finance, business operations, sales and marketing and of course technology I bring a fresh set of eyes and a unique perspective to the table to help develop business plans, processes, introduce new and compelling strategies and tactics that will benefit the bottom line. And don’t freak out you small business owners out there, you CAN afford me.

Ok, we done yet? Yeah, I guess....more in a bit.

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